Yes. Our products are made using carefully selected, ethically sourced ingredients and are free from harsh chemicals, toxins, and synthetic fragrances. We focus on keeping formulations simple and gentle.
Many of our products use pure essential oils. While some essential oils (such as lavender) are generally considered safe, every pregnancy is unique. We always recommend consulting your GP before use during pregnancy or breastfeeding.
Our products are designed with sensitive and dry skin in mind. We use gentle ingredients and avoid synthetic fragrance. However, everyone’s skin is different. If you have very sensitive skin or known allergies, we recommend doing a small patch test before regular use.
Our candles are not scented with essential oils like our body products. Instead, we use premium fragrance oils specifically formulated for safe candle use.
These fragrance oils are IFRA compliant (International Fragrance Association), meaning they have passed strict global safety standards, whether natural or synthetic.
Our candle fragrance oils are:
Sourced from a leading USA fragrance house and IFRA member
Vegan and cruelty-free
Paraffin-free
Phthalate-free
UV inhibitor-free
Not tested on animals
This ensures a clean, safe, and high-quality scent experience while maintaining our commitment to product integrity.
Some of our products, particularly unscented items, are gentle enough for children. That said, we always recommend checking the product description and doing a patch test first. If you’re unsure, please contact us and we’ll guide you.
Yes. All Riverchild products are handcrafted in small batches. This allows us to focus on quality, care, and consistency rather than mass production. Because of this, slight variations in texture or colour may occur, this is normal and does not affect product quality.
No. We do not test our products on animals.
Our products are made in small batches to ensure freshness. Shelf life varies by product, but most items last several months when stored correctly. We recommend keeping products in a cool, dry place and using clean hands when applying.
We currently deliver all orders via trusted courier partners to ensure reliable and secure delivery nationwide.
Delivery times depend on your location:
Major cities: usually 2–5 business days
Regional or outlying areas: usually 3–7 business days
Processing time is typically 1–3 business days after payment confirmation.
Due to the nature of personal care products, we generally do not accept returns on opened or used items. If your order arrives damaged, incorrect, or incomplete, please contact us as soon as possible and we’ll assist. Full details are available in our Refund & Return Policy.
We accept card payments, EFT, and Instant EFT through secure payment providers.
At this stage, all orders are delivered via courier to ensure a consistent and secure delivery experience.
